Who is Autobytel Inc.?

Autobytel Inc. (NASDAQ: ABTL) is an automotive marketing services company that assists automotive dealers and manufacturers in the sale of vehicles. By connecting consumers to automotive dealers and manufacturers through internet lead referral programs and on-line advertising, Autobytel provides automotive dealers and manufacturers with opportunities to efficiently market their vehicles to potential customers. Autobytel purchases from third party sites and generates from its owned websites consumer requests for pricing and availability for new and used vehicles, as well as for vehicle financing, and sells these leads primarily to its automotive dealer and manufacturer customers. Leads are purchased from a network of supplier websites, such as Edmunds, Kelley Blue Book and Yahoo!. Autobytel owns consumer-facing automotive websites, including Autobytel.com®, Autoweb.com®, AutoSite.com®, Car.com^sm, CarSmart.com®, CarTV.com®, and MyRide.com®, that provide consumers with information and tools to aid them with their automotive decisions. In addition to advertising opportunities on its owned websites, Autobytel provides advertising opportunities for automotive manufacturers and other automotive advertisers through the company’s marketing network, which includes the automotive sections of third party co-branded websites operated by Autobytel and the Autobytel AutoReach advertising network.

Where are your corporate headquarters?

Our corporate headquarters are located at 18872 MacArthur Boulevard, Irvine California 92612.

What websites does Autobytel own and operate?

Autobytel owns and operates seven websites - Autobytel.com, MyRide.com, Autoweb.com, Car.com, CarSmart.com, AutoSite.com, and CarTV.com

What is the Autobytel New Car Program?

With Autobytel's New Car Program dealers can receive quality new-car customers from our popular Autobytel sites PLUS our marketing network, which includes some of the most visited automotive sites on the Internet. Our Quality Verification System® is designed to screen and validate customers so you receive high-quality, serious new-car customers, to turn into more car sales.

What is the Autobytel Used Car Program?

The Autobytel Used Car Program featuring Performance Based Marketing will give dealers premier placement in the top area of one of the largest used car listings on the Internet, reaching millions of car shoppers every month, a dedicated toll-free number, automatic de-duplication, and dealers pay only for the e-mail and phone leads generated through the program - with no listing fees and no monthly subscription fees.*

Available in some states. See an Autobytel representative for details.

What is the Special Finance Leads Program?

Autobytel's Special Finance Leads program powered by Car.com is for dealers specializing in new and used vehicle financial services. The Special Finance Leads program allows the dealer to capture credit risk customers after they've applied for an auto loan and also provides consumers an opportunity to obtain financing for a vehicle through its network of subscribing dealers and online finance companies.

What is Autobytel LeadCall?

Autobytel LeadCall is a customized live-call program to set in-dealership VIP appointments and score customer "readiness to buy" so you can focus on the all important process of building relationships and selling to customers. It's like adding an extra salesperson for less than you spend on balloons!

What is the Autobytel Quality Verification System® (QVS®)

To ensure that the quality of the consumers that Autobytel sends to its dealers remains high, Autobytel has instituted one of the most aggressive customer quality verification systems in the business.

QVS also includes a "No Spam" policy: Autobytel will not solicit or accept Purchase Requests from our third-party providers that were acquired from an email campaign.

To stay ahead of the marketplace, we regularly adjust our QVS by adding more rigorous filtering hardware and software designed to make sure that only quality leads reach the dealerships.

What is Autobytel's Rapid Response Program?

Autobytel's Rapid Response is a value-added service that automatically places phone calls to Autobytel member dealers, immediately notifying them - generally within seconds - each time an Autobytel customer requests a price quote from their dealership during normal business hours. This unique service generated significant improvements to customer response rates and sales among dealers who participated in the program.

How it works:
	1. Rapid Response automatically calls you once a Purchase Request has been submitted. (The phone tree system will dial up to 3 contact numbers until you are reached!) 2. An automated operator tells you a request has come in and gives you the details. 3. Press "1" and you are then connected to the customer.

What is Email Manager?

Autobytel's Email Manager is a value-added service that helps dealers keep in touch with online customers with targeted e-mails at timely intervals during the purchasing process. Automatically generated, customized, branded e-mails remind customers that the Autobytel member dealership is available to assist them with their purchase, and keeps the dealership top-of-mind. Autobytel's Email Manager program also provides real time customer alerts and back-end access so you know the minute a customers opens the email or click on your website link, giving you a live snap-shot of where the customer is in the car-buying lifecycle.

What is Custom Messaging?

Autobytel's Custom Messaging is a value-added service that promotes your dealership's exclusive offers, such as a free oil change or test drive. Custom messaging gives dealers the opportunity to promote their brand by displaying their dealership's logo, contact information and website link to potential car buyers.

What criteria must a site meet to become a part of Autobytel's Marketing Network?

Site Purpose and Reputation: Before a site can become a part of the Autobytel Marketing Network, it is ranked by how relevant it is to prospective car buyers.

Lead Quality: Autobytel Marketing Network sites are put on notice or suspended if lead quality drops and too many leads are scrubbed out by our Quality Verification System.

Customer-Centric Experience: Secret Shoppers monitor Autobytel Marketing Network sites regularly to make sure the process is positive and "serious-buyer-only" expectations are clear.

Closing Ratio Standards: Autobytel Marketing Network sites are suspended if their closing ratio falls below our average closing ratio.
The higher the Autobytel Marketing Network site ranks in the above criteria, the more Purchase Requests it can deliver to our dealers.

How can I get an estimate for available leads in my territory?

To see how many high quality New Car Leads, Used Car Leads and/or Special Finance Leads are available in your area go to Autobytel's Real-Time Lead Estimator Tool.

How large is Autobytel Inc.'s sales and dealer support force?

As the industry's most experienced Internet Marketing Specialist, we've come to understand Internet customers and we've developed the most effective tips and techniques. Our dealer support teams give you hands-on dealership assistance and training so you can take advantage of our years of experience and turn Purchase Requests into car sales!

When you sign up with Autobytel, your dedicated Certified Account Manager can provide you with in-dealership training and support, conduct custom consumer surveys, territory evaluations, best practices consultation and much more.

Familiar with CRM systems, our Account Managers will assist you in building email templates, follow-up processes, and custom reports.

To contact an Autobytel representative in your area click here.